• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Tech For Good Hub

Comic Relief's Tech for Good programme for charities and social enterprises etc

  • Start Here
  • Sign up
  • Blog
  • Funding Programme
  • I’m a Funder
  • About

Age UK Islington

Age UK Islington

We’re developing a guided process and intuitive tool for non-specialist operators to use in reaching out to older people and checking on their wellbeing – so that, with reduced training requirements, we can ensure consistent and accurate assessment of the level of vulnerability of an older person, and, so that we can do this at much greater scale than has been possible previously. The ultimate goal of this, more proactive approach, is to prevent problems escalating by intervening early to contain or reduce their impact.

Age UK Islington were struggling with the paper-based system they used to manage their contacts with elderly residents in their area. Together we designed and built an application to help their volunteers prepare for and record information from these calls online. With the structured data now quickly and accurately stored in a database, they’re able to efficiently flag those that need the most help, while identifying more general trends and risk factors that will enable them to offer a better, more tailored service to residents of Islington. Features built into the system include sentiment analysis, giving a quick, automated initial overview of a callee’s situation and mood, as well as a scoring algorithm that helps Age UK to identify the most appropriate follow-up services for each caller. 

Thom Lawrence, expert connected to Age UK Islington

Primary Sidebar

Get Tech for Good Funding Ready

Sign up and get quality Tech for Good content as soon as we begin publishing again in 2019. Read more.

No spam. Just useful, quality content that fills you with tech for goodness.

Use this website responsibly

There’s a ton of useful stuff here. But you gotta know that all views and opinions are those of the Tech for Good programme support team, not Comic Relief and the Paul Hamlyn Foundation.

Privacy policy

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

  • Blog
  • Funding Programme
  • I’m a Funder
  • About
  • Contact

Copyright © 2021 Comic Relief