Tech For Good Hub

Comic Relief's Tech for Good programme for charities and social enterprises etc

Developing a Product

A Fun Way to Learn About Charity Digital Service Design (free download)

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“Her quest had taken her all over the world, to many different charity digital experts and agencies. But she still hadn’t found what she was looking for.”

The Catalyst (part funded by Comic Relief) has launched a new resource to help charity workers learn about digital design. It’s a fable called ‘The Charity Worker and the Digital Service Designer’. It follows one young charity worker’s yearning quest to learn about digital service design. [Read more…] about A Fun Way to Learn About Charity Digital Service Design (free download)

How 3 Charities Changed Through the Tech for Good Programme

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The most exciting thing about Tech for Good is seeing new products and services emerge at programme’s end. Each programme’s teams work hard on adopting new ways of working and deserve recognition for what they create.

But often the byproduct of their efforts is noticed less. That’s the ripples that embracing new ways of working create across an organisation that’s got to grips with digital service design.

Here’s four examples of ripples [Read more…] about How 3 Charities Changed Through the Tech for Good Programme

What Skateboards and Bicycles Can Teach Us About Building a Tech for Good Product

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You don’t have to be a designer to understand the principles of good product development. And if you’re interested in applying for a Tech for Good grant it’s going to pay to.

Product development is risky and complex. There’s so much we don’t know at the beginning. Even after days of user research you can’t predict how your users will respond or if your product will actually meet their needs.

That’s why building iteratively is important. [Read more…] about What Skateboards and Bicycles Can Teach Us About Building a Tech for Good Product

Demand Spikes and Testing Loops: Why One Project Scrapped Its First Solution

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The Tech for Good Programme doesn’t fund solutions. It funds solution finding projects. Understanding what this means in practice will help you apply for your first Tech for Good grant.

Samaritans had an idea. It helped them win funding from this programme. But then data analysis and user research changed their understanding of the problem. This in turn challenged their ideas and assumptions about the solution. We talked to Simon Stewart, Product Manager about how this happened. [Read more…] about Demand Spikes and Testing Loops: Why One Project Scrapped Its First Solution

“Thrilling!” Why Your Tech for Good Project will be an Emotional Rollercoaster

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Running a Tech for Good project will be fun and frustrating, terrific and terrifying. Be ready for the emotional rollercoaster so you don’t get TfG whiplash.

Three months ago you spent an intense couple of weeks slogging away on your Tech for Good funding application. Evidencing the need and showing why a digital solution might be the way to tackle it was hard work. Your application also asked you to [Read more…] about “Thrilling!” Why Your Tech for Good Project will be an Emotional Rollercoaster