User needs are what make your TfG boat rock. Fudge the needs and you’ll sink. Nail them and you’ll be cresting a wave of user value from here to Tech for Good Bay.
Warning: There are a fair few ‘musts‘ and ‘shoulds‘ in this article. Stop reading now if you don’t want to be told what you ‘should’ do…
Every feature must meet a user need
Every part of your digital service. Whether it’s app, website or something else. Not just some. All.
[Read more…] about Why It’s Wrong to Shirk Your Users Needs